Service organizations are a spider in the web: as information factories, they organize services that colleagues and chain partners perform. Insight is indispensable here: profitability today, customer needs tomorrow. Digital transformation is here to stay and creates new opportunities. Continuously balancing revenue model, people, processes and systems. Ensuring that risks and opportunities for improvement are clear. You want to bring your people along and chart a path to improvement.
✓ Independent 360º insight
✓ 6 success factors, 27 themes
✓ 10-55 minutes to complete
✓ Time & location independent
✓ Directly your dashboard and report
✓ Involve stakeholders based on roles
✓ Listen to their opinions
✓ Gather improvement suggestions
✓ Involve them in the change
✓ Make your organization agile
✓ Small investment, big effect
✓ Grip on business and IT
✓ Better Business/IT alignment
✓ Value creation through IT
✓ Clear Business/IT Roadmap
Variants BusinessITScan®
Contact IT's Teamwork
"We tapped into a gold mine in view of the clear recommendations generated by the BusinessITScan engine, and the suggestions entered by our colleagues. We also find the design with the 'spider web' very useful. The layering of the scan has helped us prioritize and compare this to our current digital transformation plans."
"With our IT team we continuously work at delivering the best IT services for our colleagues: our internal client. Within a very short time frame the BusinessITScan® provided us with organisation wide insights in IT satisfaction and points for improvement for Business and IT. These will be picked up with colleagues of various departments, also for budget creation for 2021. By doing so, we take good steps in our Business/IT Alignment and digital transformation."
"It was my objective to collect (critical) feedback of our internal customers of IT. The tool generated a dashboard and detailed report with recommendations, based on their inputs. It was very powerful to collect so many insights in such a short time frame!"